Investment Banking

Trader exodus from WhatsApp to Signal creates surveillance blind spot for City firms

Firms that provide surveillance services to the City, in one of the world’s most regulated industries, said they’re fielding calls from finance firms wondering how to address the new blind spot

The recent surge in the use of the encrypted messaging app Signal and its rival Telegram among bankers, traders and portfolio managers has compliance workers worried
The recent surge in the use of the encrypted messaging app Signal and its rival Telegram among bankers, traders and portfolio managers has compliance workers worried Photo: Getty Images

Tracking WhatsApp chats of thousands of City workers during the pandemic has been a nightmare for compliance departments. Now, they have a new enemy to contend with: Signal.

In what is becoming a whack-a-mole game between City workers and their regulatory watchers, the recent surge in the use of the encrypted messaging app Signal and its rival Telegram among bankers, traders and portfolio managers has compliance workers worried.

WSJ Logo