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On 9/11 ICAP staff were forced to make quick choices that impacted their lives thereafter

Vacate an office or remain? Take a stairwell up or head down? Leave immediately or persuade colleagues to get out?

A man walks through the rubble from the collapse of the World Trade Center
A man walks through the rubble from the collapse of the World Trade Center Photo: Getty Images

On the afternoon of Monday, 10 September 2001, Karen Lynn Seymour told her boss that she wanted to attend a conference the next morning. The 40-year-old technology specialist at a subsidiary of ICAP, a London-based bond broker, thought it could help her career.

Her boss, Chris Ferreri, said he was less interested in the event, to be held at Windows on the World, a restaurant on the 106th floor of the World Trade Center’s North Tower.

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