The Wall Street Journal

When the Pink Slip Comes Via Text and Email

Some companies, including GM, cut out human contact altogether when eliminating jobs

When the Pink Slip Comes Via Text and Email
Photo: Emil Lendof/WSJ, iStock

A Detroit-area engineer with more than two decades at General Motors woke up one Friday last month to a predawn text on his work phone. It carried an ominous message: Check your email.

By the time the engineer logged into his inbox, as the text instructed, his wife had already seen the news on TV. The automaker was trimming another 1,000 jobs.

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