Fintech

Digital banks cap meetings to tackle staff’s lockdown burnout

Starling Bank, Monzo, Revolut and OakNorth are training senior managers on how to spot burnout

The UK’s digital banks are looking for ways to better protect staff mental health
The UK’s digital banks are looking for ways to better protect staff mental health Photo: Getty Images

Fintech firms have followed in the footsteps of financial services giants across the City, updating internal guidelines to better protect staff mental health as employee morale fell to new lows this year.

Major banks from Citigroup to Credit Suisse have scrambled to contain a growing crisis in recent months, particularly among junior staff, by offering perks such as a $20,000 bonus and changing rules to reduce heightened stress levels during the pandemic.

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